Its ability to streamline assistance workflows, improve visibility throughout IT functions, and supply outstanding purchaser assist have acquired the application one among our major awards.
“Deploying an worker company administration attitude, coupled by having an enterprise-huge service desk platform that supports it – like Samanage -- might help boost worker efficiency and greater hook up personnel for their buyers. We have been excited about the opportunity to deliver our solutions along with the attain and strength of SolarWinds to enable IT organizations in corporations of all dimensions to attain far better business results.”
By choosing a cloud-dependent Alternative, businesses can reap the benefits of minimized infrastructure and upkeep expenditures, in addition to seamless updates and scalability. On top of that, the possible productiveness gains and operational efficiencies realized by means of streamlined IT service administration procedures can add to significant extended-time period Price tag financial savings.
When assessing IT services administration solutions, It can be critical to take into account functions that align with your Business's specific desires and targets. Samanage stands out by providing an extensive and scalable platform that combines robust features with consumer-helpful interfaces, enabling IT groups to deliver productive and higher-quality providers while fostering collaboration and constant improvement.
“We have lots of laptops getting used by gross sales on site so aquiring a secure cloud asset tracker helps”. A further process director also reported that Samanage helps him to organize and program updates and upkeep even although he focuses on method advancement.
This award is given only to top B2B products and demonstrates The truth that Samanage offers the highest probable standard of support. It highlights The seller’s comprehensive familiarity with the market they’re selling to plus the wants of their customers.
All other SolarWinds trademarks, support marks, and logos could be typical legislation marks or are registered or pending registration. All other emblems talked about herein are employed for identification uses only and they are emblems of (and could be registered trademarks of) their respective providers.
Nestor Gilbert is usually a senior B2B and SaaS analyst plus a core contributor at FinancesOnline for over 5 a long time. Along more info with his experience in software package growth and substantial knowledge of SaaS management, he writes typically about emerging B2B systems as well as their effect on the current enterprise landscape.
For example, a skipped weekly anti-virus upkeep sends off a warning, though a skipped quarterly endeavor alerts us that a significant task continues to be disregarded and may open our database to possible hacks. Other noteworthy options of Samanage SLA are:
In the new SolarWinds study, IT professionals indicated that cost (seventy six%) and simplicity of use (eighty four%) have been the important, driving components in the choice of an ITSM providing.3 This supports the necessity for any SolarWinds method of ITSM – strong, reasonably priced, and user friendly solutions made to solve complications just how that IT execs want them solved.
Samanage provides detailed assistance solutions, like on-line means, knowledgebase articles or blog posts, and dedicated purchaser help channels. Prospects can entry 24/seven specialized assistance, guaranteeing well timed support and backbone of any challenges which could occur.
Samanage not simply supplies complete ITIL-ready IT company desk and asset administration abilities, but matches these with trusted customer support. The computer software is frequently upgraded to handle recent current market demands, which makes it among the benchmarks for the latest growth within their market.
“May be the Laptop plugged?” It really is tech aid’s most hated issue: the mundane tasks of continuously addressing the same dilemma or problems that could be fixed working with, nicely, prevalent sense. IT should really target serious not trivial issues, like server crashes or process bugs.
SolarWinds strategies to accumulate Samanage for your invest in price of $350 million in money or approximately $329 million Web of cash obtained. SolarWinds options to fund the transaction largely with its present income balance.
The insights we gain from participating with them, in spots like our THWACK on-line Group, allow us to build products that solve effectively-recognized IT management issues in ways in which technologies specialists want them solved. This concentrate on the user and motivation to excellence in conclude-to-conclude hybrid IT effectiveness administration has recognized SolarWinds to be a worldwide chief in community management computer software and MSP remedies. Learn more today at .